1. Policy and effective date
Effective date: October 15, 2026. This Refund & Cancellation Policy applies to purchases made from C.O.D.E. Of Confidence®, operated by Strategic Confidence and Leadership Partners, LLC, including The Promotion Positioning Lab™, unless a specific offer expressly states different terms. This policy is subject to applicable law.
2. Final-sale policy
All purchases are final and nonrefundable except where a refund, cancellation, or other remedy is required by applicable law or expressly promised in writing by the Company. Because purchases include access to digital learning materials, scheduled group experiences, and reserved program resources, a decision not to participate, missed sessions, or failure to complete the program does not by itself create a right to a refund.
3. Promotion Positioning Lab™ pricing
Paid-in-full enrollment is $997 charged at purchase. The installment option consists of $547 charged at purchase and a second $547 automatically charged 30 calendar days later, for a total of $1,094. The installment option is a fixed purchase commitment, not a cancellable monthly subscription. By selecting this option at checkout, you expressly authorize both charges. Any applicable mandatory cancellation or refund rights remain unaffected.
4. Cancellation and payment obligations
You may request that we stop future nonessential communications or deactivate your account, but such a request does not automatically cancel a previously agreed installment obligation. We will honor any cancellation rights required by law. We do not charge undisclosed cancellation fees.
5. Billing errors and unauthorized charges
If you believe a charge is incorrect, duplicated, or unauthorized, email [email protected] with your name, purchase date, and a description of the issue. We will investigate and provide any remedy required by law. This policy does not limit rights to dispute billing errors or unauthorized charges with your payment provider.
6. Program changes or non-delivery
If we cancel a paid offering, materially fail to provide purchased services, or cannot provide a legally required remedy, we will evaluate the circumstances and provide refunds or other relief as required by applicable law and the specific purchase agreement.
7. Contact
C.O.D.E. Of Confidence® is operated by Strategic Confidence and Leadership Partners, LLC (the “Company,” “we,” “us,” or “our”). Contact: [email protected] | https://codeofconfidence.net.